Return & Refund Policy
Last updated: April 30, 2025
Thank you for shopping at Garg Global Innovative Limited (GGIL).
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator and customized for our services.
The following terms apply to any products that you purchased from us.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have defined meanings under the conditions below. These definitions shall apply regardless of whether they appear in singular or plural.
Definitions
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Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Garg Global Innovative Limited (GGIL), Agra Road, Kalwari, Hathras 204101.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by you to purchase Goods from us.
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Service refers to the Website.
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Website refers to Garg Global Innovative Limited (GGIL), accessible from gargglobalinnovative.com
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You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason for doing so. The deadline for cancelling an order is 7 days from the date on which you received the goods, or on which a third party you appointed (who is not the carrier) took possession of the delivered product.
To exercise your right of cancellation, you must inform us of your decision by a clear statement. You can contact us by:
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Email: info@rbcolour.com
We will reimburse you no later than 14 days from the day we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for the reimbursement.
Conditions for Returns
To be eligible for a return, please ensure the following:
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The goods were purchased in the last 7 days
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The goods are in their original packaging
Goods that cannot be returned:
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Customized or personalized items
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Goods which by nature cannot be returned, deteriorate quickly, or are expired
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Goods unsealed after delivery, which are not suitable for return due to health or hygiene reasons
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Goods which, after delivery, are inseparably mixed with other items
We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.
Note: Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded. This exclusion may not apply to you if not permitted under applicable law.
Refunds
Once we receive your returned goods and inspect them, we will notify you of the status of your refund.
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If your return is approved, we will initiate a refund to your original method of payment.
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Refunds will be processed within 14 business days of receiving the goods.
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You will not be charged any fees for the refund.
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If the goods were received as a gift, we will issue a gift credit instead of a direct refund (see Gifts section).
Returning Goods
You are responsible for the cost and risk of returning the goods to us. Please send returns to the following address:
Garg Global Innovative Limited (GGIL)
Agra Road, Kalwari, Hathras 204101
We recommend using an insured and trackable shipping method. We cannot issue a refund without receiving the returned goods or proof of return delivery.
Gifts
If the goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the goods were not marked as a gift or the order was shipped to the gift giver first, we will send the refund to the original purchaser.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
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By email: info@rbcolour.com